GDPR Compliance

At Mobile Detail Up (mobiledetailup.com), we take the protection of your personal data very seriously. This GDPR policy explains what data we collect, how we process it, and what rights you have under the EU General Data Protection Regulation when you use our mobile car detailing services.

1. Data We Collect

We process the following categories of personal data:

  • Contact & Identification Data: Name, email address, phone number, service address.
  • Service & Booking Data: Appointment details, vehicle information, service history.
  • Technical Data: IP address, browser type, device information, cookies.
  • Usage Data: Pages visited, time spent on site, form submissions, referral URLs.

2. Purpose & Legal Basis

We use your data to:

  • Arrange and manage your detailing appointments;
  • Process payments and invoices;
  • Send booking confirmations and service reminders;
  • Improve our website and service offerings;
  • Comply with legal and regulatory obligations.

Processing is based on Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(f) GDPR (our legitimate interest in operating and improving our services).

3. Data Sharing

We share personal data only with:

  • Payment processors (e.g., Stripe);
  • Email service providers;
  • Analytics services (e.g., Google Analytics);
  • Legal authorities, when required by law.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes above or as required by law. Appointment records and service history are kept for as long as needed for customer support and legal compliance.

5. Your Rights

You have the right to:

  • Access your personal data (Art. 15 GDPR);
  • Correct inaccurate data (Art. 16 GDPR);
  • Request deletion (“right to be forgotten”) (Art. 17 GDPR);
  • Restrict processing (Art. 18 GDPR);
  • Data portability (Art. 20 GDPR);
  • Object to processing (Art. 21 GDPR).

To exercise any of these rights, contact us by post at:

Mobile Detail Up
45 Main Street East
Hamilton, ON L8N 1C5, Canada
Business Number (BN): 837-259-614

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.