Privacy Policy

At Mobile Detail Up (mobiledetailup.com), we take the protection of your personal data very seriously. This Privacy Policy informs you about which data we collect, how we use it, and what rights you have under applicable data protection laws.

1. What Data We Collect

We process the following categories of personal data:

  • Contact & Identification Data: Name, email address, phone number, service address.
  • Service & Appointment Data: Booking details, vehicle make/model, service history.
  • Technical Data: IP address, browser type, device information, cookies.
  • Usage Data: Pages visited, time spent on site, form submissions, referral URLs.

2. How We Use Your Data

Your data is used primarily to:

  • Arrange and manage your mobile detailing appointments;
  • Process payments and issue invoices;
  • Send booking confirmations, reminders, and service updates;
  • Improve our website, services, and customer experience;
  • Comply with legal and regulatory requirements.

3. Data Sharing

We share your data only with:

  • Payment processors (e.g., Stripe);
  • Email service providers for confirmations and notifications;
  • Analytics services (e.g., Google Analytics);
  • Legal authorities, when required by law.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by law. Appointment and service records are kept for customer support and compliance.

5. Your Rights

You have the right to:

  • Access your personal data;
  • Correct or update inaccurate information;
  • Request deletion of your data;
  • Restrict or object to processing;
  • Request data portability;

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure.