Terms & Conditions

1. Scope

These Terms & Conditions apply to all bookings, purchases, and services provided by you (the “Client”) through Mobile Detail Up (mobiledetailup.com), 45 Main Street East, Hamilton, ON L8N 1C5, Canada (Business Number BN: 837-259-614).

2. Services

Mobile Detail Up offers mobile car detailing services including exterior wash, interior deep clean, paint correction, ceramic coating, and related enhancements. The specific services and package details are outlined in your booking confirmation.

3. Booking & Contract Formation

To book a service, complete the online reservation or contact us by phone. A binding contract is formed when we send you a confirmation email with scheduled date, time, location, and service details.

4. Fees & Payment

All fees are quoted in CAD and exclude applicable taxes. Payment methods include credit card and e-transfer. Payments are due at the time of service unless otherwise agreed. Recurring service packages renew automatically.

5. Cancellation & Refunds

We understand plans change. Our cancellation and refund policy is:

  • 24 hours prior to service: Full refund available.
  • 12–24 hours prior: 50% refund.
  • Less than 12 hours: No refund.

Refunds, when applicable, are processed within 5 business days via the original payment method. Service rescheduling is available subject to technician availability.

6. Intellectual Property

All content on our website, including images, text, and branding, is owned by Mobile Detail Up. You may not reproduce or distribute any materials without our written consent.

7. Client Conduct

You agree to provide safe and reasonable access to your vehicle and surrounding area. Mobile Detail Up is not responsible for pre-existing damage.

8. Limitation of Liability

Mobile Detail Up provides detailing services “as is.” To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from our services.

9. Data Protection

We process your personal data in accordance with our Privacy Policy.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Ontario, Canada. Any disputes will be subject to the exclusive jurisdiction of the courts of Hamilton.

Mobile Detail Up
45 Main Street East
Hamilton, ON L8N 1C5, Canada
Phone: +1 905 348 72 56
Email: info@mobiledetailup.com
Business Number (BN): 837-259-614